Archive for August 2013

Remember when you could walk into the supermarket and choose from about 10 flavors of ice cream in the freezer case?  Yesterday, I took my kids to pick out a summer treat and was met with about 200 flavor combinations and presentations – on a stick, in a cup, waffle bowls, ½ the fat, slow…

I was reminded recently of the importance of making sure that you qualify the vendor references prior to making reference calls or on-site visits. Our office manager was selecting a replacement copier for our office and learned about the importance of this firsthand. She realized when she had completed her reference check visit that the vendor had not taken the time…