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It is March and with that comes one of the best sporting events of the year – March Madness. It is so fun to watch 68 teams play a single elimination tournament. There is a mix of large and small schools, traditional powerhouses and new upstarts in the tournament. The great thing is that every…

One of the most overlooked factors on an enterprise software selection project is the client-side team. Clients will understandably want the project completed as quickly as possible, at the lowest cost and impact to the organization. What will the software cost? How much will the implementation be? What about change management? These are all valid…

We recently conducted an online survey to gain an understanding of the adoption of cloud software for California state and local government entities and then presented the results of the survey last week at the California State Municipal Finance Officers Association show in Monterey. We had 52 municipalities and special districts respond and uncovered some…

SoftResources is pleased to announce that today we celebrate 19 years in business.  During that time, we have worked with more than 700 clients and hundreds of software vendors and implementation partners. It has been quite a ride. We have seen technology change from DOS based systems, to Windows, through the Y2K years, the emergence of the internet, and now the…

We have been working on a number of HCM evaluations and selections recently, and have noticed a few trends that we’d like to share. Integrated Modules: Having well integrated modules is a strong asset for any HCM application. Vendors like to state that their modules are integrated; however there are different levels of integration. A…

Yesterday I had the strangest thing happen to me.  As I was driving along in bumper-to-bumper freeway traffic, my car horn started sporadically beeping!  I immediately sprang into action thinking of ways to get it to stop…or at the very least, just get it home! This little experience got me thinking; my car is about…

One of the biggest pitfalls to avoid with any software selection and implementation project is Scope Creep – the gradual broadening of the original objectives. As you move through the selection process, you will be exposed to many new and exciting capabilities. While it is tempting to add this functionality to the project – stick to the plan. During implementation…

We are working with a client that is going through an ERP software evaluation. While they are looking at moving to a new ERP solution, they are also considering an upgrade to the latest version of their current solution. As such, they not only conducted a scripted software demo of the potential new solutions, but also asked…

As we mention in a previous post, software cost can be broken out into 3 components (Software License, Software Maintenance, and Implementation Services) If you are looking to implement a SaaS or Cloud solution then you will also have a Service Level Agreement (SLA). For this post we are going to focus on the Software Maintenance cost.…